Help and Support

How can we help?

Get answers to common questions or reach our team directly. We respond to all support requests within one business day.

Typical response time: within 1 business day
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Email Support

For account issues, billing questions, technical problems, or general inquiries, email our support team directly.

support@csuiteapp.ai

Frequently Asked Questions

How does the 7-day free trial work?

Your free trial begins the moment you complete onboarding. You have full access to all C-Suite features for 7 days at no charge. No credit card is required to start. At the end of your trial, you can subscribe to continue using the app.

What is included in the subscription?

A C-Suite subscription gives you unlimited 1:1 conversations with all six AI advisors, unlimited Board Meeting sessions, access to the Advisor Intelligence weekly briefing, and the ability to connect your own custom AI agents. Plans are available monthly at $29.99 or annually at $249.

How do I cancel my subscription?

You can cancel your subscription at any time through your device's app store settings. On iOS, go to Settings > Apple ID > Subscriptions. On Android, go to Google Play > Subscriptions. Your access continues until the end of the current billing period.

Can I connect my own AI agents?

Yes. C-Suite supports connecting custom AI agents via API key and model endpoint, or via webhook URL. Your custom agents can replace a default C-Suite advisor or add a new seat to your board. Go to Settings > Connect an Agent to get started.

What is the Advisor Intelligence email?

Advisor Intelligence is a weekly AI-generated briefing personalized to your company profile. Each issue includes a Board Spotlight insight, business intelligence relevant to your industry, an AI integration playbook tip, and a business idea generated for your specific situation. You can manage your preferences or unsubscribe at any time from Settings.

How is my data used?

Your conversation data is used solely to generate advisor responses and personalize your experience. We do not sell your data or use your conversations to train AI models without your explicit consent. See our Privacy Policy for full details.

How do I delete my account?

To request account deletion, email support@csuiteapp.ai with the subject line "Delete My Account." We will process your request within 30 days and confirm deletion by email.

What AI models power the advisors?

C-Suite uses state-of-the-art large language models to power its AI advisors. The specific models may change over time as we integrate improvements. All AI-generated responses are for informational purposes only and do not constitute professional legal, financial, or tax advice.

Is C-Suite available on both iOS and Android?

Yes. C-Suite is available on the Apple App Store for iOS devices and on Google Play for Android devices.

Legal

For legal inquiries, please review our documentation below or contact us at support@csuiteapp.ai.